SPRINGFIELD, Mo. — People looking online for Black Friday deals should do some simple research beforehand.
As online shopping skyrocketed this year, the Better Business Bureau says so has the number of complaints to BBB about online retailers.
More than 53,000 complaints have been logged so far in 2020.
Regional director of the BBB of Springfield, Stephanie Garland has advice for shoppers.
“If the price seems too good to be true it probably is, it’s an oldie but a goody for a reason,” Garland said. “And so just keep that in mind as you’re going forward and making your purchasing decisions. You can also look in the upper lefthand corner most secure websites are going to have this little lock icon they are also going to have “https” that “s” means secure if on the web browser they don’t have either of those things that should be a red flag