Tripadvisor is warning potential visitors to a Thai hotel that they could face dire consequences for complaining too harshly about their experience — just like one guest who was thrown in jail over his negative reviews.
The travel-review platform slapped a special notice on its listing for the Sea View Resort & Spa in Koh Chang, Thailand, which had an American visitor named Wesley Barnes arrested after he criticized the hotel online.
Tripadvisor said it took the unusual step to make sure other travelers knew about the Sea View’s “extraordinary” action against Barnes, who was reportedly freed after reaching a settlement with the oceanside island resort.
“Most negative reviews posted are valuable customer service and learning experiences for businesses who choose to constructively engage this feedback,” Massachusetts-based Tripadvisor told The Post in a statement. “However, Tripadvisor strongly opposes any action where a business, like the Sea View Hotel & Spa