A recent study conducted by Expedia Group claimed travelers are 57 percent more likely to book a hotel via an OTA than before the pandemic, as a result of emerging traveler booking motivations such as: To get the best nightly rate (69 percent) To get the best room (40 percent) […]
guests
Today, Airbnb and Brand USA, the destination marketing organization for the United States, announce a new partnership designed to allow guests to explore the US from the comfort of home through Airbnb Online Experiences. Along with a new landing page featuring a collection of Online Experiences that showcase the unique […]
A Hampton Inn employee has been fired after calling the police on a Black family using the hotel’s swimming pool in Williamston, North Carolina. “Hampton by Hilton has zero tolerance for racism or discrimination of any kind. On Saturday, we were alerted to an online video of a guest incident at one of our […]
Airbnb launches online experiences for neurodiverse individuals (Getty Images/iStockphoto) Airbnb has introduced a new initiative to make virtual travel more inclusive, with the company revealing a collection of online experiences designed for neurodiverse guests. According to the vacation rental company, the “isolation and disruptions to regular routines caused by the […]
Technology is everywhere in a modern hotel, and in 2021 and beyond, it is not only about in-room Wi-Fi or booking a hotel room online. The reality is that the list of guest-facing technology is quite long. Plus, now hotel companies are leaning on technologies to limit personal contact in […]
Londoners are now in Tier 3 and a long Christmas break in Cornwall (still Tier 1) must be cancelled, though people are, for now, permitted here from December 23 to 27. My extended family won’t be coming though. They can’t face the roads and the Christmas lapse in rules is […]
cornwall – Getty Many hoteliers will not police bookings from Londoners when the capital, along with parts of Essex and Hertfordshire, moves into Tier 3 from Wednesday. Restrictions under the toughest tier include avoiding travelling outside of your area or staying overnight in other parts of the UK. However, hotels are […]
Cleaning protocols, sanitary standards and hygiene procedures. In the age of COVID-19, these terms have become omnipresent. Most hotel groups have implemented new security and hygiene protocols to reassure guests and make them feel safe. All those standards come with high costs (mostly on the hotel owner’s side), while hotel […]