When Katie Raphaelson was in high school, she “lived, breathed and slept” debate. In 2016, the elite high school debater wasn’t yet disillusioned with the debate community. She was 15, and her world was dominated by a desire to excel in the activity, which meant long, frequent team practices, traveling […]
Competitive
Not long ago, a successful Silicon Valley tech entrepreneur decided to make a risky new investment he’d been toying with for years. “I’d just hit 50 and sold my second company,” he recalls. “I looked at myself and thought, I have another 20 years of work in front of me, […]
Share Tweet Share Share Share Email Rewards points and programs may spur customers to make purchases, but do they inspire loyalty that lives on after the transaction is made? It was the main question put to a panel of payments and customer-facing professionals who told Karen Webster that the “old” […]