A blogger who traveled with American Airlines has found the airline’s wheelchair policies confusing and restrictive, but his story has inspired American to take another look at its rules.
John Morris, a triple amputee, has traveled to 46 countries in a wheelchair and started the blog Wheelchair Travel, where he shares his adventures and has created an online community for accessible travel.
Recently, Morris was traveling from his home in Gainesville, Fla., to Dallas — his first trip since the pandemic began in March — when he was rejected by American Airlines due to the weight of his wheelchair.
His power wheelchair now exceeded the weight limit for its CRJ-700 jet.
“The airline had implemented this new policy because they were damaging a large number of power wheelchairs loading them onto regional aircraft… [and] in order to protect my wheelchair, they were no longer willing to accept