Photo illustration by Slate. Photo by Joel Saget/AFP via Getty Images. The following article is a written adaptation of an episode of Thrilling Tales of Modern Capitalism, Slate’s new podcast about companies in the news and how they got there. Kelly Berger lives in Tucson, Arizona. Tucson is home to […]
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CLOSE Here are 6 tips to know before you book your flight during the COVID-19 pandemic. USA TODAY The Grand Palladium resort in Punta Cana, Dominican Republic, was a swank respite in March for Leigh Anne Belcher and her daughter until they got a call to stop by the front desk […]
canary island Tui has agreed to pay out all refunds it owes to customers by the end of September, following an investigation by the Competition and Markets Authority (CMA). The CMA has received thousands of complaints from customers who had been left waiting for weeks to get their money back for cancelled […]
Canada is currently off-limits – getty How to get your money back if an airport or flight time is changed Stuart Miller writes In January we booked return flights from Manchester to Toronto with Air Canada, through the online agent Expedia, for which we paid £2,165. Our departure date is […]
EPA On The Beach is refusing to back down on its decision not to refund flights if customers cancel holidays to Spain as a result of a change in the Foreign Office (FCO) advice. The online holiday company has said that it will refund travellers’ accommodation and transfer costs but […]
How many of you were, like me, contacted by easyJet in mid June, stating that, “as government travel restrictions and safety guidelines evolve, you may wish to cancel your upcoming flights”? It offered a voucher with an extra £10 credit as a “thank you” to those who applied before 29 […]
A trip to Oxford was scuppered by the pandemic – getty Gill Charlton assists a reader whose trip to Oxford was cancelled David Kidd writes: In February we booked a short break at a hotel in Oxford through Secret […]
Q: I booked a trip to Tallinn, Estonia, earlier this year through Otel.com. I prepaid $919 for a refundable hotel room at the Three Sisters Hotel. I couldn’t make the trip because of the coronavirus pandemic. Otel agreed to contact the hotel for me and let me know their response. […]
Spain has introduced two local lockdowns – AFP British travellers have been warned they may be unable to claim a refund for a holiday lost to a local lockdown, regional quarantine rules or the need to self-isolate on return. Overseas trips will be possible once again from this weekend, after […]
A man walks past a signboard displaying cancelled flights at an arrivals floor of the international terminal at Haneda airport in Tokyo: AFP via Getty Images During months of lockdown, tens of thousands of travellers will have had their holidays cancelled. Many will have found claiming a refund an uphill […]
Claire and Stanley Keyles planned a dream vacation for June 2020. They would fly to Italy and take an 8-day Viking River Cruise called “Italian Sojourn,” which would travel around Italy’s boot from Civitavecchia to Venice. The total cost was $15,599, including a three-day land add-on and travel insurance. But […]
Just last January, we were still spending money on things like deli salad lunches, manicures, and pants with buttons and zippers. Fast forward to the present day, and spending habits have shifted. Perhaps we’ve saved cash on subway fare and happy hour cocktails (sniff), but, a year into a global […]
Americans are especially eager to receive their tax refunds this year. A new survey from CreditCards.com finds that 73% of U.S. adults who are expecting a tax refund say it is important to their overall financial well-being this year. That’s as there’s about a month to go before people need […]
Online travel agent Lastminute.com has been threatened with court action by the competition watchdog for failing to pay out refunds to thousands of customers. The company vowed to make £7million of payments by the end of January to 9,000 people who had holidays cancelled due to the pandemic under a […]
Bundle of american dollar banknotes in white envelope on wooden table. Tax season is in full swing. As some people prepare to write the government a check, others will eagerly await the arrival of a refund check. See: Here’s the No. 1 Thing Americans Do With Their Tax Refund Many […]
Bernadette Cieslak’s spring break trip was washed out by the pandemic. But her all-inclusive hotel won’t give her a refund, and her online travel agent is powerless to help. Is her $844 lost forever? Q: I booked a week at the Senses Riviera Maya by Artisan in Playa del Carmen, […]
Bernadette Cieslak’s spring break trip is washed out by the pandemic. But her all-inclusive hotel won’t give her a refund, and her online travel agent is powerless to help. Is her $844 lost forever? Q: I booked a week at the Senses Riviera Maya by Artisan in Playa del Carmen, […]
On Saturday Boris Johnson announced London and parts of the south east will be placed into a tougher new Tier 4 to tackle the spread of coronavirus. Under the tighter restrictions, which came into force today, anyone living in London and affected areas in the South East are banned from […]
(CNN) — Cyberpunk 2077 is finally here after years of anticipation, and, well…it’s kind of a mess. CD Projekt Red’s long-awaited sci-fi role-playing game is giving players a litany of issues, including serious performance problems on the older PS4 and Xbox One consoles and tons of crashes and strange […]
Photograph: Anthony Devlin/AFP/Getty Images Thousands of travellers who agreed to rebook cancelled holidays – or accepted replacement vouchers – are facing a second wave of heartbreak as they find they can no longer take the trip they planned but the travel firm will not refund them. Over the spring and […]
The Iberia Parish Council voted to refund and reissue two of the parish’s bonds Wednesday night in order to help relieve some of the demands on its general fund budget. Over the last five years, the council has had to make cuts and pull back on services and other expenditures […]
Q: I booked a vacation rental in Paris through Vrbo. Vrbo charged $863 to my credit card. A day later, the owner contacted me, saying the house was not available. He said that we should have contacted him before booking. A day later, he canceled the reservation through Vrbo. We […]