A policy requiring all trucks to leave on time from U.S. Postal Service facilities, like this post office in Van Nuys, led to chaos in the system, a Times investigation found. (Al Seib / Los Angeles Times) For new Postmaster General Louis DeJoy, who wanted the U.S. Postal Service to […]

CHICAGO — For days and weeks this month, mailboxes have gone empty across Chicago. Folks cussed out postal clerks. Aldermen fielded telephone complaints. U.S. Rep. Daniel Lipiniski wrote a letter to the U.S. Postal Service demanding a “thorough investigation” and “corrective action” to make mail delivery regular again in Mount […]