A surge in online purchases during the pandemic means that parcel delivery services are struggling to keep up with shipments. Demand for shipping has reached levels they didn’t expect to deliver until several years from now.
Now everyone in the industry — senders, recipients and those who deliver the shipments — are growing concerned about an even bigger surge in shipments as the holiday season gets underway.
“The spread of Covid-19 in the US has triggered such an increase in e-commerce since March that shipping volumes have consistently been at Christmas peak or Cyber Monday levels every day,” said FedEx (FDX) Chief Marketing Officer Brie Carere. “Now we’re headed into a peak on top of a peak. We expect there will be limits to capacity on certain days this season.”
UPS (UPS) and the US Postal Service insist that they’re working with customers to handle the
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