Can I get a refund if there is a “circuit breaker” lockdown? You would be entitled to a refund on your travel expenses if the Government pushed ahead with a circuit breaker and put the country under lockdown.  Britain’s competition watchdog made it clear during the first lockdown in spring that […]

An overwhelming majority of US and Canadian travelers (99 percent) are eager to travel again, with 70 percent stating that they plan to take a holiday in 2021, according to a Travel Leaders Group survey of nearly 3,000 frequent travelers. The survey was conducted in September in conjunction with the […]

Online travel agencies should be able to better predict their customers’ decision making and meet their needs, suggest Dr Sangwon Park of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and his co-researchers in a ground-breaking study published recently. Through identifying a simple typology […]

By Nick Carey, Richa Naidu and Siddharth Cavale (Reuters) – Instant coffee, ketchup, Lululemon yoga pants and Nike Air Max sneakers are all in. Bottled water, pricey diapers and Burberry luxury trench coats are out. Welcome to America’s pandemic consumer economy. And it’s like nothing we’ve seen before. “Everything we […]

This year, merchants will also have their lucky rabbit’s foot, horseshoe and four-leaf clover at hand given the coronavirus, a bruising recession, what’s likely to be a nail-biter of a U.S. election and a good deal more than the usual dose of uncertainty.  Much is changing or on hold, but […]

With Spring Break here for many students and summer vacation just around the corner, many health agencies are still saying people should avoid travel because of the risk of getting and spreading COVID-19.  With that in mind, I know many people are making plans to travel once they’re fully vaccinated. The Better Business Bureau (BBB) wants to make sure you […]

The year 2020 was make-or-break for many consumer-oriented companies. The COVID-19 pandemic pushed some companies that had previously been weakened by the “retail apocalypse” and U.S.-China trade war into bankruptcy. Meanwhile, companies with forward-thinking business models seemed to weather the economic storm well, and in some cases flourish. They did […]

December is always a big month for the consumer discretionary sector.  The holiday season means a rush of spending on gifts, leading to the busiest time of year for retailers. In a normal year, the season tends to give a bump to other discretionary sectors like restaurants, travel, and entertainment […]