JetBlue partners with at-home, COVID-19 testing company

As airlines wait for passengers to begin to return to the skies, one of Boston’s biggest airlines has announced a partnership with a COVID-19 testing company. JetBlue said it will partner with Vault Health to make COVID-19 testing widely available to customers with pending travel plans. “The reliable at-home test option provides convenience to customers wanting peace of mind and those who must secure a negative COVID-19 test result before entering certain states and countries or in order to avoid certain mandatory quarantines,” the airline said in a news release making the announcement. JetBlue, which has long boasted the most nonstop flights from Boston to dozens of cities across the United States, Caribbean and Central America, has been continuously updating the changing travel requirements and restrictions to destinations it serves. JetBlue says the process will involve an at-home saliva test, administered via online video connection through Vault Health with a test supervisor who ensures the customer is providing their sample properly. The customer’s sample is shipped overnight to a laboratory which processes and analyzes the specimen, and results are provided in 72 hours or less. According to JetBlue, the test meets the medical standard many states and countries require to bypass a mandatory quarantine. “As more and more regions reopen, many are requiring test results to enter. Now with easier testing options, those safety requirements may not be a deterrent for travel, but rather provide greater public health and peace of mind with little inconvenience,” Joanna Geraghty, president and chief operating officer of JetBlue said. According to its website, Vault Health offers an individual COVID-19 test and processing for $150. JetBlue said the company created a dedicated page for JetBlue customers with current reservations, which will allows customers to provide their JetBlue confirmation code to start the process and receive a discount on testing. The airline did not specify how much the discount would be. United Airlines announced last week plans to launch a COVID-19 pilot testing program for travelers. Starting on October 15, customers traveling from San Francisco to Hawaii will have the option to take a rapid test at the airport or a self-collected, mail-in test ahead of their trip.The rapid Abbott ID NOW COVID-19 test will provide results in approximately 15 minutes and will be available to United customers on the same day as their flight departing from San Francisco. Customers using the mail-in test option would need to initiate testing at least 10 days prior to their trip and provide their sample within 72 hours of their trip. “We’ll look to quickly expand customer testing to other destinations and U.S. airports later this year,” Toby Enqvist, chief customer officer at United said in a release.

As airlines wait for passengers to begin to return to the skies, one of Boston’s biggest airlines has announced a partnership with a COVID-19 testing company.

JetBlue said it will partner with Vault Health to make COVID-19 testing widely available to customers with pending travel plans.

“The reliable at-home test option provides convenience to customers wanting peace of mind and those who must secure a negative COVID-19 test result before entering certain states and countries or in order to avoid certain mandatory quarantines,” the airline said in a news release making the announcement.

JetBlue, which has long boasted the most nonstop flights from Boston to dozens of cities across the United States, Caribbean and Central America, has been continuously updating the changing travel requirements and restrictions to destinations it serves.

JetBlue says the process will involve an at-home saliva test, administered via online video connection through Vault Health with a test supervisor who ensures the customer is providing their sample properly. The customer’s sample is shipped overnight to a laboratory which processes and analyzes the specimen, and results are provided in 72 hours or less.

According to JetBlue, the test meets the medical standard many states and countries require to bypass a mandatory quarantine.

“As more and more regions reopen, many are requiring test results to enter. Now with easier testing options, those safety requirements may not be a deterrent for travel, but rather provide greater public health and peace of mind with little inconvenience,” Joanna Geraghty, president and chief operating officer of JetBlue said.

According to its website, Vault Health offers an individual COVID-19 test and processing for $150.

JetBlue said the company created a dedicated page for JetBlue customers with current reservations, which will allows customers to provide their JetBlue confirmation code to start the process and receive a discount on testing. The airline did not specify how much the discount would be.

United Airlines announced last week plans to launch a COVID-19 pilot testing program for travelers. Starting on October 15, customers traveling from San Francisco to Hawaii will have the option to take a rapid test at the airport or a self-collected, mail-in test ahead of their trip.

The rapid Abbott ID NOW COVID-19 test will provide results in approximately 15 minutes and will be available to United customers on the same day as their flight departing from San Francisco. Customers using the mail-in test option would need to initiate testing at least 10 days prior to their trip and provide their sample within 72 hours of their trip. “We’ll look to quickly expand customer testing to other destinations and U.S. airports later this year,” Toby Enqvist, chief customer officer at United said in a release.

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