CX, or customer experience, is a well-established business discipline. But now we are in the era of COVID, with widespread home confinement and fear of contagion. Accordingly, the meaning of CX is evolving rapidly. Trust, digital connection, both physical and digital security, and even empathy are newly-reinforced elements in what […]

Alcudia beach, Majorca: istock The government has announced a list of 59 countries and territories where Britons will be able to go on holiday this summer without quarantining. From 10 July, those travelling from these approved destinations into England will be exempt from the mandatory 14-day self-isolation period imposed on […]

A new federal immigration directive that threatens the deportation of international college students who take all of their classes online this fall left Florida college administrators scrambling and students panicking about their futures. The directive issued Monday by U.S. Immigration and Customs Enforcement says all students with F-1 or M-1 […]

Taking the family on trip? The right credit card can take the hassle out of your vacation. — Our editors review and recommend products to help you buy the stuff you need. If you sign up for a credit card after clicking one of our links, we may earn a […]

Click here to read the full article. The coronavirus pandemic continues to wreak havoc across the film calendar with Sundance, Toronto and London the latest festivals to announce hybrid events featuring physical and online activity. Below we rundown the current status of some of the key upcoming festivals and markets […]

Getty/iStock As holidays and business travel abroad resume, many people are concerned about the risks posed by coronavirus – and the problems they may face getting adequate insurance. These are the key questions and answers. I booked my August holiday to Greece last January and took out insurance at the […]