CX, or customer experience, is a well-established business discipline. But now we are in the era of COVID, with widespread home confinement and fear of contagion. Accordingly, the meaning of CX is evolving rapidly. Trust, digital connection, both physical and digital security, and even empathy are newly-reinforced elements in what […]
Travel
Alcudia beach, Majorca: istock The government has announced a list of 59 countries and territories where Britons will be able to go on holiday this summer without quarantining. From 10 July, those travelling from these approved destinations into England will be exempt from the mandatory 14-day self-isolation period imposed on […]
A new federal immigration directive that threatens the deportation of international college students who take all of their classes online this fall left Florida college administrators scrambling and students panicking about their futures. The directive issued Monday by U.S. Immigration and Customs Enforcement says all students with F-1 or M-1 […]
On her birthday, Justine learned that her future as a student in the U.S., and the futures of hundreds of thousands of international students like her — may be in jeopardy. New federal guidance announced Monday that international students will be required to leave the U.S. if their schools switch […]
A few years ago, Skyscanner and other travel price-comparison search brands risked losing relative popularity. Consumers were switching to mobile devices, and metasearch brands don’t make as much money on mobile as a rule. But new e-commerce design tricks may catapult Skyscanner and its peers into more relevant positions again. […]
By Maria Caspani NEW YORK (Reuters) – Visitors from three more U.S. states who travel to New York will be required to quarantine for 14 days to control the spread of coronavirus, Governor Andrew Cuomo said on Tuesday, as alarm grew over a surge in infections in large parts of […]
Taking the family on trip? The right credit card can take the hassle out of your vacation. — Our editors review and recommend products to help you buy the stuff you need. If you sign up for a credit card after clicking one of our links, we may earn a […]
A graduate gets ready to pose for a picture at the empty campus of San Diego State University, after the California State University system announced the fall 2020 semester will be online, May 13, 2020. Mike Blake/Reuters Harvard University announced Monday that it will only conduct classes online for the […]
As the coronavirus pandemic forces colleges nationwide to assess the risks of bringing students back to campus in the fall, the fate of thousands of international students could be hanging in the balance. On Monday, Immigration and Customs Enforcement (ICE) announced that international students pursuing degrees in the U.S. will […]
Spain has introduced two local lockdowns – AFP British travellers have been warned they may be unable to claim a refund for a holiday lost to a local lockdown, regional quarantine rules or the need to self-isolate on return. Overseas trips will be possible once again from this weekend, after […]
The Trump administration on Monday unveiled new fall semester rules for foreign students, including a requirement that they take in-person classes to remain in the U.S., a condition that raised concerns as certain colleges and universities are planning to use online instruction because of the coronavirus pandemic. Under the new […]
A man walks past a signboard displaying cancelled flights at an arrivals floor of the international terminal at Haneda airport in Tokyo: AFP via Getty Images During months of lockdown, tens of thousands of travellers will have had their holidays cancelled. Many will have found claiming a refund an uphill […]
Just as Joan Fígols’ seven-year journey to fatherhood was about to end, a pandemic struck. The Spanish dairy farmer, who lives in Barcelona with his husband Alex Fernández, was anxiously awaiting the birth of their son Lluc in March when suddenly the U.S. border closed to European flights, in hopes […]
Click here to read the full article. The coronavirus pandemic continues to wreak havoc across the film calendar with Sundance, Toronto and London the latest festivals to announce hybrid events featuring physical and online activity. Below we rundown the current status of some of the key upcoming festivals and markets […]
Getty/iStock As holidays and business travel abroad resume, many people are concerned about the risks posed by coronavirus – and the problems they may face getting adequate insurance. These are the key questions and answers. I booked my August holiday to Greece last January and took out insurance at the […]